Nantucket Memorial Airport (ACK)
Airport Information
Address: 14 Airport Road, Nantucket, MA 02554
Code: ACK
Type: Public airport with commercial and private aviation
Distance to Town: 3.5 miles (approximately 10 minutes by taxi)
Airlines: JetBlue, Delta, United, American Airlines, Cape Air
Service Season
Peak Season: May-September with multiple daily flights from major cities
Shoulder Season: April, October with reduced schedules
Year-Round: Cape Air regional service
Private Jets: Full FBO services available year-round
Taxi Pickup Location
Location: Exit the terminal through the main doors and turn right. The taxi stand is clearly marked approximately 50 feet from the terminal exit.
Signage: Look for the "TAXI" sign and designated waiting area.
Distance from Baggage Claim: Less than 1 minute walk—very convenient!
Weather Protection: Covered walkway from terminal to taxi stand area.
Accessibility: Fully wheelchair accessible. Request an accessible taxi if needed.
First Time at ACK? Don't worry—it's a small, easy-to-navigate airport. The taxi stand is immediately visible when you exit the terminal. If you have any questions, airport staff are very helpful.
Average Wait Times by Season
Peak Season
June - August
Daytime Arrivals
5-10 minutes
Evening Arrivals
10-20 minutes
Weekend Flights
15-25 minutes
Taxis typically meet every commercial flight, but high demand can cause delays.
Shoulder Season
April, May, September, October
Most Arrivals
0-10 minutes
Evening/Late
5-15 minutes
Early Morning
10-20 minutes
Generally excellent service with minimal wait times.
Off-Season
November - March
Regional Flights
5-15 minutes
Private Jets
Pre-book recommended
Late Night
Pre-book required
Fewer flights mean taxis may not be waiting. Call ahead!
When to Pre-Book:
• Off-season flights (November-April)
• Late-night arrivals (after 9 PM)
• Early morning arrivals (before 7 AM)
• Large groups or special needs
• Flight delays (call/text your taxi when you know your new arrival time)
Fares to Popular Destinations
Note: Fares are zone-based and regulated by the Town of Nantucket. These are approximate ranges for trips from ACK Airport. Always confirm the fare with your driver before starting your trip.
Downtown & Near Town
Mid-Island & Beaches
East End
West End
Additional Charges
• Extra passengers (3rd passenger and beyond): $2-5 per person
• Large luggage/golf clubs: $1-2 per item
• Late night service (midnight-6 AM): May include surcharge
• Waiting time: Usually $0.50-1.00 per minute after first 5 minutes
Private Jet Terminal Services
FBO Services: ACK has a full-service Fixed Base Operator for private aviation.
Taxi Arrangements: When booking your flight or arranging ground services, request taxi pickup from your FBO handler or book directly with a taxi company.
Pre-Booking Recommended: Private jet arrivals should always pre-book taxis, especially off-season or for late-night arrivals. Provide your tail number and estimated arrival time.
Concierge Service: Most private jet services can coordinate luxury ground transportation if preferred. However, local taxis are reliable, professional, and familiar with private terminal procedures.
Luggage & Special Requests: Mention any special requirements when booking (multiple passengers, extra luggage, car seats, etc.). Drivers can arrange for appropriate vehicles.
Direct Terminal Pickup: Taxis can typically pull directly to the FBO entrance for convenient pickup.
Tip for Regular Visitors: Build a relationship with a preferred taxi driver or company. Many private aviation clients save their preferred driver's direct number for seamless service on every visit.
Group Transportation Options
Small Groups (4-6 people)
Best Option: Request a van or SUV when booking
Luggage: Most vans can accommodate 4-6 passengers with standard luggage
Cost: Same zone-based fare as regular taxi, possibly small surcharge
Booking: Call ahead, especially during peak season
Large Groups (7+ people)
Best Option: Book multiple taxis or request a large van
Coordination: Call well in advance for multiple vehicles
Cost: Each taxi charged separately, typically same zone-based rates
Wedding/Event Groups: Some companies offer special group rates—ask when booking
Pro Tip: For large groups or events, contact taxi companies 24-48 hours in advance. They can often coordinate multiple vehicles to arrive simultaneously for your convenience.
Flight Delay Procedures
If You Pre-Booked a Taxi
1. Contact your driver immediately: Call or text as soon as you know about the delay
2. Provide updated ETA: Give your new estimated arrival time
3. Stay in communication: Update them if the delay changes
4. Upon landing: Text when you've landed to confirm you're on your way
Most drivers: Will adjust their schedule and meet your new arrival time without issue
If You Haven't Pre-Booked
Peak Season: Taxis typically meet all arriving flights, even delayed ones. You should still find taxis available.
Off-Season/Late Night: Consider calling a taxi company while on the plane (before landing) or as soon as you land to request pickup.
Very Late Delays: After midnight, it's wise to call ahead rather than hoping for a taxi at the stand.
Weather Delays: During storms or fog, many flights may be delayed simultaneously. Taxi demand can spike when multiple flights eventually land. Call ahead if possible, and be patient—drivers are working hard to accommodate everyone!
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